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How to submit a support ticket

Overview

Open the support portal, choose Submit Ticket, fill in your name, email, subject, priority, website URL, invoice number if available, and describe the issue clearly.Add screenshots when they help explain the...

Detailed Steps

Open the support portal, choose Submit Ticket, fill in your name, email, subject, priority, website URL, invoice number if available, and describe the issue clearly.

  • Add screenshots when they help explain the problem.
  • Use the same email address when checking the ticket later.
  • Keep your tracking ID safe.
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