How to report suspicious account activity

Account & Security ◉ 9 views ▣ Updated Aug 1, 2026

♢

Overview

Create an urgent ticket with the account email, time of activity, and screenshots if available. Change the account password immediately if you still have access.

⚛

Detailed Steps

Create an urgent ticket with the account email, time of activity, and screenshots if available. Change the account password immediately if you still have access.

← Back to Knowledgebase

Welcome to TrioWebTech Support

Submit a ticket with your website URL, invoice number, screenshots, and a clear description so our team can help faster.

Attach screenshots for faster support

You can upload multiple images with a ticket or reply. Screenshots help us understand layout, upload, and browser issues quickly.

Billing verification reminder

For invoice or receipt questions, include your invoice number and payment date. Do not share card details or private banking credentials.

Urgent outage tickets

If your website, email, or client portal is fully unavailable, mark the ticket priority as Critical and include the affected URL.

Need more help?

Can't find what you're looking for? Our support team is here to assist you.

☉Submit a Ticket