Last updated: August 15, 2026
1. Required payment schedule
The first 50% confirms the booking and authorizes discovery, planning, design or development. The next 25% becomes payable when the agreed intermediate milestone is presented. After the client reviews the completed project, the remaining 25% must be cleared before deployment or handover.
2. Final handover
Source files, production deployment, downloadable packages, administrator credentials, license transfer, final documentation and other agreed handover items are released only after full payment. A preview, staging link or demonstration may be provided for review first.
3. Scope and additional work
The approved written scope defines what is included. New pages, modules, integrations, redesigns, content entry or other requests outside that scope require written approval and may change the price or timeline.
4. Client responsibilities
The client must provide accurate requirements, content, branding, access, feedback and approvals on time, and confirms that supplied materials may legally be used. Delays in materials or responses may extend delivery dates.
5. Reviews and acceptance
Review stages and included revision rounds are stated in the proposal. Feedback should be consolidated and provided within the agreed period. Acceptance occurs when the client approves in writing, requests deployment or does not report a material scope-related issue within the stated review period.
6. Ownership and licenses
After full payment, the client receives the ownership or usage rights listed in the agreement. TrioWebTech retains pre-existing tools, reusable libraries and methods not sold exclusively. Third-party themes, plugins, fonts, media, APIs and software remain subject to their own licenses.
7. Third-party costs
Domains, hosting, premium plugins, gateway fees, paid APIs, advertising and stock assets are separate unless expressly included. Renewals and provider charges remain the client’s responsibility.
8. Warranty and support
Reproducible defects that conflict with the approved scope will be corrected during any warranty period stated in the proposal. New features, content changes, third-party failures, unsupported modifications and maintenance require a separate support arrangement.
9. Suspension or termination
Work may be paused when a payment, required material or approval is overdue. Either party may terminate in writing. Completed work and committed costs remain payable, while any refund follows the Refund Policy.
10. Agreement
Paying the advance, approving the proposal or confirming the project in writing indicates acceptance of these terms and the project-specific agreement. Project-specific written terms control if they conflict with this general policy.
This is a general business policy and should be reviewed by a qualified legal professional for the company’s operating jurisdiction and each material contract.